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Contact details stay private. Every introduction goes through the FOLA office.

Privacy Policy

What FOLA collects, why, how long it keeps it, and your rights.

An office with a locked cabinet: a staff member works at a laptop at her desk.

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Who Is Responsible

FOLA, owned by Cabanga Africa Group, is responsible for the personal information described here. Contact the FOLA office at fola@cabanga.africa. [CLIENT FILLS: registered entity and postal address for data requests]

The Laws We Follow

FOLA follows the data protection law of each country it serves:

What We Collect

Only what an introduction needs: your name, email, WhatsApp number, the dates and kind of help you want, and for listings the business and registration details you give. FOLA does not collect medical records, symptoms or diagnoses, and asks you not to send them.

Why We Collect It

To confirm a request is genuine, to make the introduction you asked for, to check listings, and to answer reports and messages. The legal basis is your consent, given on each form, and FOLA's legitimate interest in keeping listings honest.

Who Sees It

The FOLA office, and then only the parties you asked to be introduced to. Nothing you send is published. Supply information is kept apart from all patient information.

Where It Is Kept

Requests and listings are kept in FOLA's control sheet on Google's servers, and emails pass through Google's mail service. Your shortlist is kept only on your own device until you send it or clear it.

Cookies and Measurement

FOLA uses no advertising cookies. Your shortlist, language and country choice are kept in your browser's own storage. [CLIENT FILLS: analytics provider and retention, once measurement is switched on]

How Long We Keep It

[CLIENT FILLS: retention period for requests, listings and reports]

Your Rights

You can ask what FOLA holds about you, ask for it to be corrected or deleted, withdraw your consent, and complain to your country's data protection authority. Email the FOLA office to do any of these.

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