Last updated
Who Is Responsible
FOLA, owned by Cabanga Africa Group, is responsible for the personal information described here. Contact the FOLA office at fola@cabanga.africa. [CLIENT FILLS: registered entity and postal address for data requests]
The Laws We Follow
FOLA follows the data protection law of each country it serves:
- Botswana: Data Protection Act, 2024
- Namibia: Constitution of Namibia, Article 13 (no data protection act in force yet)
- South Africa: Protection of Personal Information Act (POPIA)
- Zambia: Data Protection Act, 2021
- Zimbabwe: Cyber and Data Protection Act, 2021
What We Collect
Only what an introduction needs: your name, email, WhatsApp number, the dates and kind of help you want, and for listings the business and registration details you give. FOLA does not collect medical records, symptoms or diagnoses, and asks you not to send them.
Why We Collect It
To confirm a request is genuine, to make the introduction you asked for, to check listings, and to answer reports and messages. The legal basis is your consent, given on each form, and FOLA's legitimate interest in keeping listings honest.
Who Sees It
The FOLA office, and then only the parties you asked to be introduced to. Nothing you send is published. Supply information is kept apart from all patient information.
Where It Is Kept
Requests and listings are kept in FOLA's control sheet on Google's servers, and emails pass through Google's mail service. Your shortlist is kept only on your own device until you send it or clear it.
Cookies and Measurement
FOLA uses no advertising cookies. Your shortlist, language and country choice are kept in your browser's own storage. [CLIENT FILLS: analytics provider and retention, once measurement is switched on]
How Long We Keep It
[CLIENT FILLS: retention period for requests, listings and reports]
Your Rights
You can ask what FOLA holds about you, ask for it to be corrected or deleted, withdraw your consent, and complain to your country's data protection authority. Email the FOLA office to do any of these.